Travelling without a valid ticket
Before boarding a bus, check that you have a valid ticket. Tickets sold by the driver inside the vehicle must be purchased as soon as you board the bus. Multiple-trip tickets or one-day travelpasses must be stamped before departure using the ticket machines or immediately upon entering the bus using the ticket stamping machine.
For inspection purposes, the name, address, date of birth and place of citizenship of any passengers without a valid ticket will be registered. The receipt/request for payment resulting from the ticket inspection serves as a ticket until the end station of the route in all zones within the fare network for a period of one hour. We reserve the right to press charges. From the third incident within a period of two years, a complaint is always filed with the police.
Children under the age of six travel free when accompanied by an adult. Up to eight children can travel free per accompanying adult. Children aged six to 16 pay the reduced fare.
With the Junior travelcard, children from the age of six up to their 16th birthday can travel free of charge when accompanied by a parent. The parent must have a valid ticket with them. The Junior travelcard is free from the third child onwards. With the Children’s Co-travelcard, children from the age of six up to their 16th birthday can travel free of charge for a whole year when accompanied by someone (over 16) holding a valid ticket.
Transport of animals
Small dogs and cats with a withers up to 30cm can be carried as hand luggage free of charge in baskets or other appropriate containers. In all other cases, the reduced second-class fare or an appropriate travelcard must be purchased for animals.
The charging of fees is regulated in a uniform manner. The amounts charged are determined according to the number of incidents. The number of incidents within a period of two years is taken into consideration. A distinction is made between “Travelling without a valid ticket” and “Travelling with a partially valid ticket”.